All orders – in Greece- over 60 E are qualified for free shipping.
We ship our orders with Speedex.
The shipping times are usually 2-7 business days, except during excessive load of work during lockdowns due to Covid-19 where delivery might take up to 10 business days in some cases.
All orders – around the world- over 100 E are qualified for free shipping.
We ship all orders with DHL courier.
The shipping times are usually 5-7 business days. During excessive load of work such as at cities and countries lockdowns during to Covid-19 these time may differ, but as experienced has shown the delays are not significant.
RETURNS & CANCELLATIONS POLICY
Our on-line shop gives you the opportunity to return merchandise for any reason, which you are not obliged to reveal. Products must be returned within 15 days of delivery of your order.
For the return to be accepted the merchandise and its packaging must be complete and intact.
If you wish to return objects you have received, you should send an e-mail notifying us of a request to return, the order number, the product code. You can email us at : email@example.com. You will receive our reply soon.
Once the product has been checked and found to be in the state we delivered to you, we will notify you by email that the corresponding amount will be credited to your bank account.
Products must be returned in their original packaging and have no obvious signs of use or damage.
At the time of delivery, we would recommend careful product check without destroying the packaging, so that the return can be accepted.
You may return your order by any means you wish in this address:
11853 Kato Petralona
Cost of return
Our on-line shop pays the cost of returning merchandise when:
Delivery has been delayed (unless force majeure applies).
The merchandise has been delivered in a damaged or defective state.
In all other cases, the customer is obliged to pay the cost of return.