What information do we collect
The types of personal information we collect include:
-Communication details (such as name, postal address, e-mail address and mobile or other telephone number). In case of issuance of an invoice, you will be additionally requested the TIN and the Tax Office. of your business.
– username and password.
-support customer service information (such as customer service questions, comments and purchase history or repairs).
-photos, comments and other content that you submit to our website.
In addition, we collect anonymous information, which includes:
– location data (such as data from IP address, country or zip code).
-data via cookies, such as web server log files and other technologies that collect specific information about you through automated means through our online channels, including statistics related to your visit to our website.
For what purposes do we use your data
We use the personal information we collect for the following purposes:
– To execute your order.
– To contact you and provide you with our products and services.
-To inform you about the status of your order and to answer your questions.
-For customer support (including repairs, changes, and other services).
-To send you Newsletters.
We use the anonymous information we collect for the following purposes:
– To optimize the operation of our online store, evaluate and develop our activities (including developing new products and services and improving our services).
-For the management of our communication, product analysis and our customer base, data analysis and accounting.
We do not disclose personal information we collect about you to third parties except in the following cases:
We share personal information with service providers who perform services on our behalf under our guidelines (eg web hosting companies).
We can also disclose information about you:
– following a prosecutor’s order or court decision
-in case of fraud or other illegal activities.
We also reserve the right to transmit personal information about you in the event of the sale or transfer of all or part of our business.
Personal data and Socialmedia
Through our website we may ask you to interact with socialmedia.
As for social media, we inform you that we do not control the activities, the data collected by the above media. We advise you to check the privacy policies that apply to each of them before using them.
All payments made using the card are processed through the electronic payment platform of “NBG e-Commerce” of National Bank of Greece and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.
Personal data retention time
We keep standard personal information that we obtain for you as needed to fulfill the purpose for which you provided it to us. We keep in your file your personal information for the duration of our relationship or if you keep your account open to us. In any case, we take into account the current limitation period and do not keep your data for longer than required by law.
You can ask us to delete your data or restrict the processing of this information by contacting us as indicated below.
You can contact us by filling out the contact form and ask us, at any time, to remove your information from our mailing lists,
You can also, by filling out the contact form, request access to the personal information we hold about you or request that we correct, update, modify, delete your information or restrict the processing of such information.